1. Return Eligibility

Timeframe: You may return most items within 30 days from the date of receipt. Some items may have different return windows; please check the specific return policy for each store on our platform.

Condition: Items must be returned in their original condition, including with tags and any included accessories. Items that are damaged, worn, or altered will not be accepted.

Non-Returnable Items: The following items are not eligible for return: personalized items, perishable goods, and intimate apparel. For specific non-returnable items, please check each shop’s return policy.

2. How to Initiate a Return

Request: To initiate a return, please log in to your account, go to your order history, and select the order containing the item(s) you wish to return. Follow the prompts to generate a return request.

Return Authorization: You will receive a confirmation email with a return shipping label once your request is approved. You can either return your item(s) in-store or via shipping.

Shipping Instructions: Pack the item(s) securely and use the return shipping label provided.

3. Return Shipping Costs

Store Policies: Return shipping costs may vary depending on the store’s return policy. Some stores offer free returns, while others may require you to pay for return shipping. Please refer to the specific store’s policy for details. Defective or Incorrect Items: If you received a defective or incorrect item, Little Local will cover the return shipping costs. Please contact our customer service team for instructions.

4. Refunds and Exchanges

Processing Time: Once we receive your return, it will be processed within 7 to 10 business days. Refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider. Exchanges: Exchanges are handled on a case-by-case basis and are subject to availability. To request an exchange, please contact the shop via the Little Local messaging service with your order details and desired exchange items.

5. Contact Us

If you have any questions or need assistance with your return, please contact our customer service team at: Email: support@littlelocal.co Phone: (305) 439-6641

6. Changes to This Policy

We reserve the right to update or modify this return policy at any time. Any changes will be posted on our website with an updated effective date. Thank you for shopping with Little Local! We appreciate your business and strive to provide you with the best possible shopping experience.